Last Updated: September 2025
Erase Data (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or interact with us.
If you have any questions about this Privacy Policy, you can contact us at:
📞 010 500 7674
📧 info@erasedata.co.za
We may collect the following types of information:
Personal information you voluntarily provide when:
Submitting a contact form
Requesting a quotation
Creating an account or submitting a shredding request
Communicating with us directly
This may include:
Name and surname
Email address
Phone number
Business name
Physical address
Uploaded documents or images (for service requests)
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages viewed
Time spent on pages
Referral sources
This information is collected through cookies or similar tracking technologies.
We use the information we collect for the following purposes:
To respond to your inquiries
To provide shredding and secure destruction services
To process and manage service requests or bookings
To send important updates or notifications
To improve our website and customer experience
To comply with legal obligations under POPIA and other laws
We process personal information based on:
Your consent (e.g., submitting a form)
Contractual necessity (e.g., fulfilling a shredding request)
Legitimate interest (e.g., improving our services)
Legal obligations (e.g., record-keeping, compliance)
We do not sell or rent personal information to third parties.
We may share your information with:
Service providers assisting with operations (IT, hosting, CRM systems, etc.)
Compliance or regulatory authorities when legally required
Third parties only with your explicit consent
All third-party processors are bound to maintain confidentiality and comply with data protection laws.
We take reasonable technical and organisational measures to safeguard your personal information against:
Loss
Misuse
Unauthorized access
Alteration
Disclosure
Your data may be stored securely on our systems or trusted third-party platforms that comply with POPIA requirements.
Our website may use cookies to:
Improve functionality
Monitor website performance
Personalise your browsing experience
You may disable cookies through your browser settings, but some features of the website may not function properly as a result.
You have the right to:
Access your personal information
Correct or update your information
Request deletion of your personal information
Withdraw consent (where processing is based on consent)
Object to certain types of processing
Lodge a complaint with the Information Regulator of South Africa
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
When information is no longer needed, it will be securely destroyed or anonymised.
Our website may contain links to external sites. We are not responsible for the content, privacy practices, or security of these third-party websites.
Our services and website are not intended for children under 18 years old. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of the updated policy.
For privacy-related inquiries or data requests, please contact:
📞 010 500 7674
📧 info@erasedata.co.za
